QUEST AI Governance Framework

Before we dive into the framework, let us tell you a story about Jet - a product manager whose journey might feel familiar. Like many of us, Jet was captivated by the promise of AI. 'There are SO MANY ways we could integrate AI into our platform!' became their rallying cry after attending a tech conference. What followed was a journey of learning, occasional mishaps, and ultimately, growth that mirrors the challenges many organizations face today.

The QUEST Framework emerged from countless stories like Jet's - talented teams rushing to implement AI without fully considering the implications. While AI offers incredible opportunities, its implementation requires thoughtful consideration of Quality, User-centricity, Ethics, Supervision, and Transparency. Through Jet's story, we'll explore each of these principles and how they work together to create responsible, effective AI systems.